FAQ
What should I do immediately after water damage?
If it is safe to do so, stop the source of water and avoid electrical hazards. Do not enter areas with contaminated water or unsafe structural conditions. Contact a professional restoration company as soon as possible so the affected areas can be evaluated and water removal and drying can begin.
How quickly should water damage be addressed?
As quickly as possible. Water can migrate into porous materials and concealed areas, increasing the amount of property affected. Early extraction and drying can help reduce additional damage.
Can you remove water from inside walls and floors?
Restoration professionals use moisture detection equipment to identify areas that may contain elevated moisture. Depending on the materials and extent of damage, drying equipment, selective removal, or other restoration methods may be required.
Do you handle fire and smoke damage?
Yes. Fire restoration may involve damaged-material removal, smoke and soot cleaning, odor treatment, water damage mitigation, structural repairs, and reconstruction depending on the condition of the property.
Can water damage cause mold?
Excess moisture can create conditions that support mold growth. This is one reason professional water extraction, moisture control, and structural drying are important after a water loss.
Do you provide mold remediation?
Yes. Mold remediation may include identifying affected areas, containment, removal or cleaning of impacted materials, cleaning procedures, and addressing the moisture conditions associated with the problem.
Do you clean sewage backups?
Yes. Sewage-contaminated water requires specialized handling because of potential biological contaminants. Professional cleanup may include extraction, removal of affected porous materials, cleaning, decontamination, drying, and restoration.
Can you help with my insurance claim?
We can help document the restoration work and provide project information that may be required during an insurance claim. Insurance coverage is determined by your carrier and the terms of your individual policy.
Do you provide both residential and commercial restoration?
Yes. Fast Care Restoration Service provides restoration solutions for homes and commercial properties.
What areas do you serve?
Fast Care Restoration Service provides restoration services throughout Massachusetts. Contact us with your ZIP code to confirm service availability.